Delete your Wheelerz account

In the app — immediate

1. Open the Wheelerz app and sign in with your mobile number.
2. Go to Profile.
3. Tap Delete my account, then confirm.

It happens straight away and signs you out. If a request of yours is still running, the app will say so — our team closes it at the counter first, because a service cannot be billed to an account that no longer exists.

By email

Write to info@wheelerz.in from the mobile number you booked with, or tell us that number, and we will delete the account for you. We answer within seven working days.

What is deleted

• Your name, mobile number and date of birth
• The people you saved from booking on someone else’s behalf
• Any review you wrote
• Your notifications, and the push token registered for your device

What is kept, and why

A paid booking carries a GST invoice, and tax law requires a business to keep those. Those records stay — but with your name and mobile number removed from them, so they no longer identify you. Nothing that remains can be used to sign in, and the account cannot be reopened. Booking again creates a new one.

We keep those anonymised invoice records for eight years from the end of the financial year they belong to, which is the longest period Indian tax and company law requires, and then delete them. Everything else listed above is erased immediately, not at the end of a retention window.